Superior qualifications, flexibility, reliability and continuous improvement are our key features.
Our selling points
What makes us different
Quality service should be available to everyone. That’s why, from large projects to small tasks, we select a solution for any budget, up to free services. Before we start work, we scrutinize the needs of each client. All parameters are fixed in clear and transparent project documentation: you know in advance what you get and what you pay for. We adhere to SLA principles not only in external but also in internal processes.
Our expertise and experience are officially confirmed. H-X professionals hold international certifications such as CISSP, OSCP, OSEP, CEH, ISO 27001 and more. Behind each is a high bar of qualifications and a commitment to follow strict professional and ethical standards. At all key stages of our work, we carry out independent quality checks and assessments. This helps us remain objective and maintain a truly trustworthy level.
Excellence is not a goal, but a process. That is why we are constantly improving our approaches to quality, testing new ideas and being open to change. In our work, we rely on proven global methodologies such as Kaizen and the Deming cycle (PDCA). Our goals are always SMART — specific, measurable, realistic and with clear deadlines. We encourage feedback: constructive criticism helps us to grow, and mistakes help us to learn rather than find fault. This culture helps us to improve the quality of our results.
We build any relationship on responsibility. For us, this is not just a nice word, but a key principle. We strictly require our team to comply with laws, professional standards and codes of ethics. Our professionals personally sign your confidentiality and liability commitment forms. We respect the interests of not only clients and partners, but also anyone who may be affected by the process or results of our work. This level of reliability is hard to expect from freelancers, bug bounty platforms or our smaller competitors.
We’ve been in the profession since 1998 — and since then, we’ve gone from the first local tasks to international projects in a wide range of sectors. Heavy industry, automotive, medicine, fintech, retail, SaaS, blockchain – we have worked and are working where security is truly critical. Read our real cases of solving complex problems, building defenses from scratch and closing serious vulnerabilities for various companies. The geography of our clients spans dozens of countries, and behind every project is a team that knows what it’s doing.
We are a “Teal company.” We have a flexible hierarchy and decisions are made where there is expertise, not just a position. Staff and interns choose their own tasks, take responsibility and see the real impact of their work. We have created a comfortable environment where one can grow professionally and personally. Sharing experience, mentoring, developing young professionals — for us, this is not a formality, but part of the culture. Our employees are passionate about their work. This benefits everyone, including our customers.
Our approach to quality
H-X Technologies takes a comprehensive approach to quality management based on our experts’ years of management experience, as well as international standards and best practices.
- Customer orientation. We understand both documented and implicit customer expectations. Quality, in our understanding, is not just meeting formal requirements, but also anticipating the needs of our customers.
- Process approach. All the company’s activities are organized as a system of interrelated business processes with clear quality metrics. This ensures manageability, consistency, transparency, predictability and stable high-quality results.
- Continuous improvement. Based on Kaizen principles, the PDCA cycle and SMART goals, we continuously improve all processes, operations and documents. Our experts regularly share experiences and best practices. This allows us to stay on the cutting edge of technology.
- Independent quality control. We have implemented a system of independent checks on critical areas of work. Specialists from completely different departments of our company check each other’s work, and often even compete with each other. This guarantees an objective assessment of the results and compliance with the highest standards.
- Automation. We have a high degree of automation and use advanced technology to improve service quality. At the same time, we maintain strict manual control over the validity of all automated results. We check our manual results with artificial intelligence, not the other way around.
- Staff development. We invest in the hard- and soft-skill development of our interns and specialists because we believe that highly qualified employees are the key to providing the highest quality services. Our HR policy covers all staffing processes, from internships and self-training programs to competency management and microclimate management.
- Management system. Our quality management system does not just formally comply with the principles of ISO 9001, but has organically incorporated many years of practical experience in the application of this standard. We also apply ITIL, COBIT, CMMI and ISO 27001 for internal purposes. This allows us to provide a consistently high level of service for any complexity of project.
Our team has a combined total of hundreds of man-years of experience. We are leaders in independent ratings and are highly regarded by our clients. Recommendations.
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